Shipping
Orders are shipped within 1-2 business days and will arrive based on the selected shipping option. Please note that during sales or the holiday season, there may be delays. If you have any questions about your order, please contact our Customer Service team, and we'll be happy to assist you.
Warehouse Pickup
Pickup orders are usually processed in 1 business day and you'll get an email when your order is ready. Wait for this before heading to the store and be sure to bring a valid photo ID and your order number.
Warehouse address: 9251 Yonge St, Store #5 - Richmond Hill, ON, Canada
Warehouse hours: Mon, Wed, Thu, 8:00 AM - 4:00 PM.
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Returns & Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please do so within 30 days of receipt. Items must be in their original condition, unworn, and with tags attached. To initiate a return or exchange, please contact our Customer Service team for assistance. We’ll be happy to help you with the process.
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